Verkada’s October 2024 product update delivers major advancements across the entire platform — from next-generation cameras with dramatically improved image quality to AI-powered alerts you can configure in plain English. Here’s a complete breakdown of everything new.
Cameras: Next-Gen Hardware & AI-Powered Intelligence
Next-Generation Camera Models
Verkada has launched two powerful new camera models: the CP63-E 4K PTZ and the CF83-E fisheye. Both deliver industry-leading image quality during the day, at night, and in inclement weather, thanks to advanced processing capabilities. Installation has also been simplified, making deployments faster and less costly.
AI-Powered Alerts
Building on Verkada’s existing AI search capabilities, the platform now supports AI-powered alerts that let you set up notifications for virtually any event of interest. The standout feature here is the ability to describe what you want to detect using freeform natural language — no rigid rule configuration required. Simply describe the scenario you care about, and the system handles the rest.
Enterprise Controlled Encryption (ECE)
For organizations with strict data governance requirements, Enterprise Controlled Encryption (ECE) gives customers full control over the keys used to decrypt their own data. This applies to both stored video and video in transit, providing an additional layer of security and compliance confidence.
CM42-S Mini Split Camera
The CM42-S mini split camera is Verkada’s latest compact model, featuring a 5MP sensor with a separate processing unit for flexible deployment in tight or discreet locations. It includes HDMI and microphone ports and connects via a 6-foot USB-C cable, making it ideal for retail, healthcare, and office environments where a traditional camera form factor won’t work.
Occupancy Trends Dashboard
A new occupancy trends dashboard aggregates person or vehicle traffic data across multiple cameras into a single view. This makes it easy to visualize space utilization patterns over time — valuable for facilities management, retail analytics, and workplace planning.
Improved Video Streaming Performance
Verkada has introduced Webcodecs and HTTP/2 technologies to its streaming infrastructure, resulting in a 65% reduction in latency and a 50% improvement in time-to-first-frame. That means faster, smoother live video across Command and mobile apps.
New Camera Mounting Options
Four new mounting accessories expand installation flexibility:
- ACC-MNT-PEND-1 — pendant mount
- ACC-MNT-UPEND-1 — upward pendant mount
- ACC-MNT-CJBOX-1 — conduit junction box mount
- ACC-MNT-ANGLE-1 — angle mount
All four are backward compatible with existing Verkada camera systems, so you can use them with your current fleet.
Access Control: Upgraded Readers & Mobile Credentials
AD64 Door Reader
The AD64 is Verkada’s fourth-generation door reader, featuring improved credential scanning speed and reliability. It introduces Bluetooth Intent Unlock, which detects a user’s approach intent for a smoother hands-free experience. The reader also includes an integrated keypad for PIN-based access or two-factor authentication — adding versatility without extra hardware.
Mobile NFC on Android
Android users can now unlock doors using mobile NFC technology, bringing the same tap-to-unlock convenience that was previously limited to other platforms. This eliminates the need for physical credentials for Android device users.
EV3 Encrypted Fobs
Verkada now offers DESFire EV3 encrypted fobs as a credential option, providing stronger encryption and enhanced security compared to earlier fob generations.
Command: Smarter Deployment & Device Management
Site Planner (Partner Beta)
The new Site Planner tool — currently in partner beta — lets Verkada partners visualize, quote, and plan installations using actual floor plans. This streamlines the sales and deployment process, making it easier to design systems before any hardware goes on-site.
Bulk Device Commissioning
Setting up multiple devices just got faster. The bulk device commissioning feature in the Verkada mobile app lets installers set up multiple devices by scanning them with their phone camera — dramatically reducing the time and effort required for large-scale deployments.
Workplace: Faster Check-Ins & Smarter Visitor Management
Face Pass
Returning visitors can now use facial recognition for faster check-in through the Face Pass feature. Once a visitor’s face is enrolled, subsequent visits are streamlined — reducing lobby wait times and improving the visitor experience.
Questionnaires with Conditional Logic
Verkada’s visitor questionnaires now support conditional logic, allowing organizations to capture visit-specific information dynamically. Questions can branch based on previous answers, making the check-in process more relevant and efficient.
Customizable Badge Designs
Organizations can now create custom badge designs with different visual styles and colors to distinguish visitor access levels at a glance. This makes it immediately clear who has access to what areas, improving on-site security awareness.
Intercoms: Next-Generation Lineup
TD33, TD53 & TD63 Video Intercoms
Verkada has launched three new intercom models:
- TD33 — A compact, mullion-mountable intercom designed for narrow door frames and tight spaces
- TD53 — An improved version of the TD52 with a thinner profile, expanded ports, and additional microphones for better audio pickup
- TD63 — Includes an integrated keypad for PIN-based entry, combining intercom and access control functionality in one device
All three models feature built-in card readers, allowing them to double as access control points without additional hardware.
Audio & Video Quality Enhancements
An updated media pipeline ensures high-quality audio and video delivery across all Verkada applications — whether you’re answering an intercom call from the Command platform, mobile app, or desk station.
Air Quality Sensors: Third-Party VMS Integrations
Verkada’s environmental sensors now offer pre-built integrations with leading third-party video management systems, including:
- Milestone XProtect
- Wisenet WAVE
- exacqVision
These integrations allow sensor event alerts to be distributed directly within existing VMS platforms, making it easier for organizations to incorporate air quality monitoring into their broader security and facilities workflows without replacing their current systems.
Want to Learn More?
As an official Verkada Gold Partner, Blue Cap IT can help you take full advantage of every feature in this update — whether you’re looking to deploy new cameras, upgrade your access control, or enhance your security infrastructure.
Reach out to the Blue Cap IT Sales Team today to discuss how these new capabilities can work for your organization:
- Phone: (410) 858-4031
- Email: info@bluecapit.com
- Online: Contact Us